Janneke Neon Lamp
- We offer a 2 -year warranty on our LED neon lamps. Our prices include shipping costs.
- Delivery on invoice is possible for business customers. Please contact us first via info@neonlampen.nl
- We offer 1 week of emergency deliveries for business customers.
Do you want this neon lamp in a different color or font? That is possible through our custom text tool maker and that is here to find.
Quality and craftsmanship
Our handmade LED Neon lamps radiate love and craftsmanship. They are equipped with high-quality LED diodes of top quality. With a lifespan of approximately 50,000 hours, which equals 5 years of continuous use, we offer you real sustainability and reliability. This exceptional quality justifies the price. Moreover, we offer a standard 2 -year warranty against defects, and with correct use our neon lamps will last for years. However, it is important to note that this neon lamp is only suitable for indoor use.
Delivery time and accessories
The production time is 3 to 5 working days, and the total delivery time is approximately 2 weeks. Once your neon lamp has been sent, you will receive an e-mail from us with the Track & Trace code for accurate follow-up.
The following accessories are included with each neon lamp:
- An approved CE low voltage adapter of 12V
- Clear assembly instructions
- Assembly set for both wall and ceiling mounting
- Including dimmer and remote control
Specifications:
- Width: 70 cm
- Voltage: 12V
- Color: Dark pink
- Including dimmer
We guarantee quality and style, and we trust that your LED neon lamp will be a wonderful addition to your space.
General Terms and Conditions for Custom Logos and Text Neon Lamps
Guarantee
Our LED neon lamps are handmade with craftsmanship, so that you can use it for as long as possible. We offer a 24 -month guarantee on defects for all our neon lamps. If a neon lamp exhibits a manufacturing error within this period, we will repair or replace it. Keep in mind that we cannot replace NEON lamps or adapters that break due to incorrect use.
What is wrong use?
Incorrect use of the neon lamp includes various situations. Prevent damp environments unless the lamp is specifically made moisture -resistant. Be careful when unpacking and installing to prevent scratches on the transparent rear panel. Not following the instructions can cause damage after installation. Do not place the neon lamp above heat sources such as a fireplace or candle, because it can melt the lifespan and melt power threads. In the event of damage due to incorrect use, the warranty period expires.
What is meant by a manufacturing error?
A manufacturing error is a defect that occurs as a result of an error during production. At neonlampen.nl we assess whether there is actually a manufacturing error or incorrect use.
Reception of a defective neon lamp:
If you receive a defective neon lamp, we request that you contact us within 48 hours after delivery via info@neonlamppen.nl.
Report for warranty:
If you want to claim warranty because of a complaint or defect, we will assess whether the warranty conditions apply to your personal situation. If your complaint is justified, we will take care of all costs, including any shipping costs, within the warranty period. First report your complaint by e-mail via info [@] neonlamppen.nl and we will contact you as soon as possible. To speed up the handling, we ask you to add the invoice and personal data.
Products that cannot be returned:
For private customers, tailor -made text Neon lamps that have been created according to the buyer's specifications have been created, such as a Text Neon lamp designed via the webshop, cannot be returned within the 14 -day trial period. This also applies to adapted neon lamps with a logo for private customers.
For business customers, standard neon lamps from our store or customized text and logo neon lamps can never be returned.
Neonlampen.nl
Chamber of Commerce: 84582715
VAT: NL003993756B07
Info [@] neonlamppen.nl