Refund policy
Right of withdrawal
“You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then receive the full order amount including shipping costs. Only the costs for return from your home to the web store are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you use your right of withdrawal, the product with all accessories supplied and - if reasonably possible - will be returned to the entrepreneur in the original condition and packaging. To use this right you can contact us via info [@] neonlamppen.nl. We will then refund the order amount due within 14 days of the registration of your return, provided that the product has already been received in good order. ”
Tailor -made neon lamps:
“Products that you buy through this web store are tailor -made according to the specification you entered. The right of withdrawal therefore does not apply. The sale is therefore final after successful payment. "
Information regarding warranty & return
Return
You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then receive the full order amount including shipping costs. Only the costs for return from your home to the web store are for your own account. If you use your right of withdrawal, the product with all accessories supplied and - if reasonably possible - will be returned to the entrepreneur in the original condition and packaging. To use this right you can contact us via info@neonlamppen.nl. We will then refund the order amount due within 14 days of the registration of your return, provided that the product has already been returned in good order.
Return exceptions
Neon lamps that are manufactured from text via our webshop and neon lamps that have been submitted from our own design/logo cannot be routinated.
Guarantee
1 year warranty on all our neon lamps. If you report a complaint, we will check whether the warranty provisions apply to your personal situation. If the customer is well -founded, all costs (excluding shipping costs) within the warranty period will be borne by neonlamppen.nl
Identity entrepreneur
Neonlampen.nl
Polstraat 81
7411KX Deventer
Info@neonlampen.nl
06-11286254
Chamber of Commerce: 84582715
VAT: NL003993756B07
“You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then receive the full order amount including shipping costs. Only the costs for return from your home to the web store are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you use your right of withdrawal, the product with all accessories supplied and - if reasonably possible - will be returned to the entrepreneur in the original condition and packaging. To use this right you can contact us via info [@] neonlamppen.nl. We will then refund the order amount due within 14 days of the registration of your return, provided that the product has already been received in good order. ”
Tailor -made neon lamps:
“Products that you buy through this web store are tailor -made according to the specification you entered. The right of withdrawal therefore does not apply. The sale is therefore final after successful payment. "
Information regarding warranty & return
Return
You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then receive the full order amount including shipping costs. Only the costs for return from your home to the web store are for your own account. If you use your right of withdrawal, the product with all accessories supplied and - if reasonably possible - will be returned to the entrepreneur in the original condition and packaging. To use this right you can contact us via info@neonlamppen.nl. We will then refund the order amount due within 14 days of the registration of your return, provided that the product has already been returned in good order.
Return exceptions
Neon lamps that are manufactured from text via our webshop and neon lamps that have been submitted from our own design/logo cannot be routinated.
Guarantee
1 year warranty on all our neon lamps. If you report a complaint, we will check whether the warranty provisions apply to your personal situation. If the customer is well -founded, all costs (excluding shipping costs) within the warranty period will be borne by neonlamppen.nl
Identity entrepreneur
Neonlampen.nl
Polstraat 81
7411KX Deventer
Info@neonlampen.nl
06-11286254
Chamber of Commerce: 84582715
VAT: NL003993756B07